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This Week in the Ottawa Valley

Local Tourism Operator Receives National Recognition

Local Tourism Operator Receives National Recognition

 Pembroke, ON (November 21, 2016) – A major supplier of adrenaline-pumping tourism experiences in Ontario’s Highlands is getting their very own dose of thrill this month with a nomination for a prestigious national award.

 Wilderness Tours Raft and Kayak Resort has been named a finalist for the Brewster Travel Canada Adventure/Outdoors Award at the 2016 Canadian Tourism Awards. The distinction celebrates leaders in the tourism industry who promote visitor participation and prioritize visitor satisfaction; provide outdoor experiences that showcase regional tourism; and contribute to the enhancement of the Canadian tourism industry as a whole.

 “We are always proud to see our local tourism businesses being recognized for their hard work and valuable contributions to the larger tourism community,” says Nicole Whiting, Executive Director for Ontario’s Highlands Tourism Organization (OHTO). “We’re extending congratulatory high-fives to our friends and partners at Wilderness Tours, who have long been champions of tourism in Ontario’s Highlands and who continue to go above and beyond to deliver a superior visitor experience in our region.”

 Located in Foresters Falls on the Ottawa River, Wilderness Tours is Canada’s largest whitewater rafting and adventure resort. While revered for offering heart-pounding, “hold on to your hat” rafting excursions and 150-foot jumps off of Ontario’s only bungee tower, visitors to the resort often remember it for something entirely different: the hospitality.

 Reviewers on TripAdvisor rave about the friendly staff and experienced guides who create a welcoming “adult summer camp” vibe for travelers. The feedback commands them for being attentive and knowledgeable and even accepting of “our bad jokes” and, in some cases, singing all the way down the raging rapids. “The guides were funny and helpful,” one reviewer writes. “I was too scared to (cliff) jump, so the guide took my hand and jumped with me. Most amazing and fun experience I’ve ever had.”

Beyond prioritizing the customer experience, Wilderness Tours has also collaborated with nearby businesses in the White Water region to offer a truly unique outdoor tourism experience. Guests can choose to embark on a ‘Raft and Ride’ adventure, for example, which combines all of the excitement of Wilderness Tours with a session of horseback riding with Horse Country Campground.

 Wilderness Tours is currently closed for the winter, but bookings for the 2017 season are already starting to fill up. The season begins on May 20.

 The 2016 Canadian Tourism Awards will be presented on November 30 at the Hilton Hotel Lac Leamy in Gatineau as part of the Tourism Industry Association of Canada (TIAC)’s annual Tourism Congress. 


Contact Information:
Organization: OHTO
Phone: 613.629.6486 ext. 206